FAQs
General Questions
Q: What services do you offer?
A: RLG Kitchens & Bathrooms offers a wide range of renovation services, including full kitchen and bathroom remodels, cabinet installation and refacing, countertop replacement, tile and flooring installation, plumbing and electrical upgrades, custom storage solutions, lighting design and installation, fixture and appliance installation, and space optimisation and layout redesign.
Q: How do I get started with my renovation project?
A: You can get started by contacting us to schedule a consultation. During the consultation, we will discuss your ideas, goals, and budget to create a customised plan that aligns with your vision.
Design and Planning
Q: Can you help with the design of my kitchen or bathroom?
A: Absolutely! Our talented design team will work with you to develop detailed plans and 3D renderings, giving you a clear picture of your new space before the work begins.
Q: Do you provide free estimates?
A: Yes, we provide free estimates for all our services. After our initial consultation, we will provide you with a detailed quote outlining the scope of work and associated costs.
Q: How long does the design process take?
A: The design process can vary depending on the complexity of the project, but typically it takes a few weeks to finalise the plans and get them ready for the execution phase.
Execution and Installation
Q: How long will my renovation take?
A: The duration of a renovation project depends on the scope and complexity of the work. We will provide you with a timeline during the planning phase and keep you updated throughout the project to ensure everything stays on track.
Q: Will I need to vacate my home during the renovation?
A: In most cases, you will not need to vacate your home. However, there may be periods when certain areas will be inaccessible. We strive to minimise disruption and will work with you to ensure a smooth process.
Q: Do you handle all aspects of the renovation, including plumbing and electrical work?
A: Yes, we handle all aspects of the renovation, including plumbing and electrical upgrades. Our team includes licensed and experienced professionals to ensure all work is completed to the highest standards and complies with local regulations.
Materials and Products
Q: What types of materials do you use?
A: We use only the highest quality materials for our renovations. We offer a wide range of options for countertops, cabinetry, tiles, flooring, and fixtures to suit your style and budget.
Q: Can I choose my own materials and fixtures?
A: Yes, you can choose your own materials and fixtures. We will provide guidance and recommendations based on your preferences and the overall design of your space.
Q: Do you offer environmentally friendly options?
A: Yes, we offer a variety of eco-friendly materials and energy-efficient appliances to help you create a sustainable and environmentally conscious kitchen or bathroom.
Post-Renovation
Q: What kind of warranty do you offer?
A: We stand behind the quality of our work and offer a comprehensive warranty on our craftsmanship and the materials we use. Specific warranty details will be provided during the consultation phase.
Q: Do you provide maintenance and support after the renovation is complete?
A: Yes, we offer post-renovation support and maintenance services to ensure your kitchen or bathroom continues to look and function beautifully for years to come.
Q: How can I ensure my new kitchen or bathroom stays in great condition?
A: We provide care and maintenance tips for all the materials and products used in your renovation. Regular cleaning and proper maintenance will help extend the life and beauty of your new space.